For half her career a bilingual communicator at UNESCO in Paris, France supporting international scientific projects and writing bilingual user information for the transition from mainframe to desktop users. Trained in technical writing at The American University in Paris and founding member and board member of the France Chapter of The Society for Technical Communication (STC).
The other half of her career is being spent at SAS as a senior technical writer providing a successful implementation experience for their customers in the United States.
Attentive and delicate at managing customer and team communications to drive documentation deliverables.
Editor for global, online publication for SAS Professional Services. Readership is more than 5900 from 55 countries.
Supporting transitions to new documentation processes and managing tools that provide improved organizational efficiencies. Author-IT content management guru, SharePoint designer, and web editor.
Certified Professional Techical Writer - Expert™ (CPTC) by the Society of Technical Communication (STC).
Since 2011, active board member of the STC France chapter. Held the elected positions of Vice President of Programs and Secretary as a remote officer. Developed a remote webinar program.
French literature scholar at the Masters level from Columbia University in the City of New York and from the University of Paris VII with "mention bien."
Bilingual in English and French. English is her mother tongue.
Some programming understanding of HTML, SAS, XML, SQL, and Pascal
Volunteer member of Tech Writers Without Borders (https://sites.google.com/site/techwriterswithoutborders/)
Proud mother of a McGill University student!